Support & Help

Frequently Asked Questions

How does Outfit Photo Maker work?

Simply upload a photo of your outfit, choose a background style, and our AI will transform it into a professional flat lay composition perfect for social media sharing.

What types of photos work best?

Clear, well-lit photos of complete outfits work best. The AI can process various clothing items including shirts, pants, dresses, accessories, and shoes.

How many credits do I need?

Each AI generation uses 1 credit. We recommend starting with the Starter Pack (5 credits) to try the service.

Are my photos stored or shared?

No. Your photos are processed securely and automatically deleted after generation. We never store or share your photos.

What background options are available?

Choose from 6 professional backgrounds: bed, wooden floor, marble surface, concrete, fabric background, or pure white background.

Can I get a refund?

Refunds are handled through Apple App Store policies. Contact Apple Support for refund requests.

How long does processing take?

AI processing typically takes 10-30 seconds depending on image complexity and server load.

Do credits expire?

No, your credits never expire. Use them at your own pace.

Contact Support

Need additional help? We're here for you!

📧 Email Support

support@outfitphotomaker.app

Response time: 24-48 hours

🐛 Bug Reports

bugs@outfitphotomaker.app

Include device model and iOS version

💡 Feature Requests

feedback@outfitphotomaker.app

We love hearing your ideas!

Troubleshooting

App crashes or freezes

  • Force close and restart the app
  • Restart your device
  • Update to the latest app version
  • Contact support if issues persist

Poor generation quality

  • Use well-lit, clear photos
  • Ensure outfit is fully visible
  • Try different background options
  • Avoid blurry or dark images

Purchase issues

  • Check your internet connection
  • Verify payment method in App Store
  • Restart the app and try again
  • Contact Apple Support for payment issues

System Requirements