Introduction
Welcome to Elephant AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our application. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
We may collect the following types of information:
- Photos and Images: When you use our app to solve questions, we temporarily process the photos you take. These images are used solely to provide the solution service.
- Usage Data: We collect anonymous usage statistics to improve our app, such as feature usage patterns and app performance data.
- Device Information: Basic device information like device type, operating system version, and app version for troubleshooting purposes.
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our service
- To process your homework questions and generate solutions
- To improve and optimize our application
- To provide customer support
- To detect and prevent technical issues
Data Storage and Security
Your photos are processed in real-time and are not permanently stored on our servers. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
Our app may use third-party services that collect information. These services have their own privacy policies:
- Apple App Store (for app distribution and in-app purchases)
- RevenueCat (for subscription management)
- AI processing services (for question solving)
Children's Privacy
Our app is designed to be safe for users of all ages, including children. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt-out of certain data collection
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@elephantai.app
- Support Page: Contact Support