Support & Help
We're here to help you on your spiritual journey
📧 Contact Us
Have questions, feedback, or need assistance? We'd love to hear from you!
Email: support@bibleaffirmations.app
We typically respond within 24-48 hours.
❓ Frequently Asked Questions
How do I enable daily notifications?
To receive daily reminders:
- Open the Bible Affirmations app
- Go to Settings (gear icon)
- Enable "Daily Reminders"
- Choose your preferred notification time
If notifications aren't working, check your iOS Settings → Notifications → Bible Affirmations and ensure notifications are enabled.
How does the daily streak work?
Your streak increases each day you open the app and view the daily affirmation. If you miss a day, your streak resets to zero. Premium users can freeze their streak once per month!
How do I save my favorite affirmations?
Tap the heart icon (♡) on any affirmation card to add it to your favorites. Access your saved favorites from the "My Favorites" section on the home screen.
What's included in the Premium version?
Premium features include:
- Unlimited access to all affirmation categories
- Exclusive premium affirmations
- Ad-free experience
- Streak freeze (once per month)
- Custom notification times
- Priority customer support
How do I cancel my subscription?
To cancel your subscription:
- Open iOS Settings
- Tap your name at the top
- Tap "Subscriptions"
- Select "Bible Affirmations"
- Tap "Cancel Subscription"
Note: Canceling will take effect at the end of your current billing period.
Can I request a refund?
All purchases are processed through Apple. To request a refund:
- Visit reportaproblem.apple.com
- Sign in with your Apple ID
- Find your Bible Affirmations purchase
- Select "Request a Refund"
You can also contact Apple Support directly for refund assistance.
The app isn't loading. What should I do?
Try these troubleshooting steps:
- Check your internet connection
- Force close the app and reopen it
- Restart your device
- Update to the latest version from the App Store
- If issues persist, contact us at support@bibleaffirmations.app
Which Bible translation do you use?
We primarily use several popular Bible translations including NIV, ESV, and NLT to create our affirmations. Each affirmation is rooted in Scripture and references the specific verse for your own study.
Can I suggest new affirmations or features?
Absolutely! We love hearing from our community. Send your suggestions to support@bibleaffirmations.app with the subject line "Feature Request" or "Affirmation Suggestion."
Is my data private?
Yes! All your data (favorites, streaks, preferences) is stored locally on your device. We do not collect or share your personal information. Read our full Privacy Policy for details.
🐛 Report a Bug
Found a bug or technical issue? Please email us at support@bibleaffirmations.app with:
- A description of the issue
- Your device model and iOS version
- Steps to reproduce the problem
- Screenshots (if applicable)
💡 Feature Requests
Have an idea to make Bible Affirmations even better? We'd love to hear it! Email your suggestions to support@bibleaffirmations.app
🙏 Thank You!
Thank you for using Bible Affirmations. We're honored to be part of your spiritual journey. May God bless you abundantly!