Your Privacy Matters
At Insight, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our spiritual interpretation application.
1. Introduction
This Privacy Policy applies to the Insight mobile application ("App", "we", "us", or "our") and describes how we handle your personal information. By using Insight, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when using Insight:
- Images: Photos you upload for spiritual analysis and interpretation
- Account Information: When creating an account or subscribing (handled by Apple App Store)
- User Preferences: Settings and preferences you configure in the App
- Feedback: Comments, questions, or feedback you send to us
2.2 Information Automatically Collected
When you use Insight, we may automatically collect:
- Device Information: Device type, operating system version, unique device identifiers
- Usage Data: Features used, time spent in the App, interaction patterns
- Technical Data: IP address, crash reports, performance data
- App Analytics: Anonymous usage statistics to improve the Service
2.3 Information From Third Parties
We receive limited information from third-party services:
- Apple App Store: Purchase and subscription information
- RevenueCat: Subscription status and management data
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 To Provide the Service
- Process and analyze images using AI technology
- Generate spiritual interpretations and insights
- Store your interpretation history in your personal journal
- Manage your account and subscription
3.2 To Improve the Service
- Analyze usage patterns to enhance features and user experience
- Develop new features and capabilities
- Fix bugs and technical issues
- Conduct research and analytics
3.3 To Communicate With You
- Send service updates and notifications
- Respond to your inquiries and support requests
- Provide information about new features or changes
- Send important notices about your subscription
3.4 For Legal and Security Purposes
- Comply with legal obligations and regulations
- Protect against fraud and abuse
- Enforce our Terms of Service
- Ensure the security and integrity of the Service
4. How We Process Your Images
Image Privacy is Critical: We understand that the images you upload may be personal and sensitive.
- AI Processing: Images are sent securely to OpenAI's API for analysis
- Temporary Processing: Images are processed temporarily and not permanently stored on our servers
- Local Storage: Your images and interpretations are stored locally on your device
- No Sharing: We do not share your images with third parties (except OpenAI for processing)
- Your Control: You can delete your images and interpretations at any time
Note: OpenAI processes your images according to their own privacy policy. As of the last update, OpenAI states that API data is not used to train their models. Please review OpenAI's Privacy Policy for more information.
5. Data Storage and Security
5.1 Where We Store Data
- Local Device Storage: Your images and interpretations are primarily stored on your device using secure local storage
- Cloud Services: Minimal data stored in secure cloud infrastructure for app functionality
- Third-Party Services: Subscription data managed by Apple and RevenueCat
5.2 Security Measures
We implement industry-standard security measures to protect your information:
- Encryption of data in transit using HTTPS/TLS
- Secure API communication with OpenAI
- Regular security assessments and updates
- Access controls and authentication
- Secure coding practices
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continually work to protect your information.
6. Data Retention
- Images & Interpretations: Stored locally on your device until you delete them
- Account Data: Retained while your account is active
- Usage Analytics: Aggregate data retained indefinitely for service improvement
- Deletion: You can request deletion of your data by contacting us
7. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
7.1 Service Providers
- OpenAI: For AI-powered image analysis (images sent for processing only)
- RevenueCat: For subscription management
- Apple: For app distribution and payment processing
7.2 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal process or government requests
- Enforce our Terms of Service
- Protect our rights, property, or safety
- Prevent fraud or security issues
7.3 Business Transfers
If Insight is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
8.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
8.2 Correction and Deletion
- Correct inaccurate personal information
- Request deletion of your personal data
- Delete images and interpretations from your device directly in the App
8.3 Control and Restriction
- Object to certain processing of your data
- Restrict how we use your information
- Opt-out of analytics (where available in settings)
8.4 Exercising Your Rights
To exercise these rights, please contact us at support@insight-app.com. We will respond to your request within the timeframe required by applicable law.
9. Children's Privacy
Insight is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
Users between 13 and 18 should have parental permission before using Insight.
10. International Data Transfers
Insight may be used globally, and your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.
When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Third-Party Services and Links
Insight uses third-party services that have their own privacy policies:
- OpenAI: openai.com/privacy
- RevenueCat: revenuecat.com/privacy
- Apple: apple.com/privacy
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
12. Cookies and Tracking Technologies
Insight primarily uses local storage on your device and does not use web cookies since it is a native mobile application. However, we may use:
- Analytics SDKs: To understand app usage and improve the Service
- Device Identifiers: For analytics and attribution
- Session Data: To maintain your app session
You can manage analytics preferences in your device settings or within the App (where available).
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how it's used
- Right to delete your personal information
- Right to opt-out of the sale of personal information (Note: We do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, contact us at support@insight-app.com with "California Privacy Rights" in the subject line.
14. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making
Our legal basis for processing your data includes:
- Consent: When you agree to use the Service
- Contract: To fulfill our agreement with you (subscription)
- Legitimate Interests: To improve and secure the Service
- Legal Obligations: To comply with applicable laws
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated Privacy Policy in the App
- Updating the "Last Updated" date at the top of this policy
- Sending a notification through the App for significant changes
- Requesting your consent where required by law
We encourage you to review this Privacy Policy periodically. Your continued use of Insight after changes are posted constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: support@insight-app.com
- Subject Line: "Privacy Inquiry"
- Website: insight-app.com
We will respond to your inquiry as soon as possible, typically within 30 days.
17. Data Protection Officer
If required by applicable law, we will appoint a Data Protection Officer (DPO). Contact information for our DPO (if applicable) will be provided here when appointed.
18. Your Consent
By using Insight, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.
If you do not agree with this Privacy Policy, please do not use Insight.
Thank you for trusting Insight with your spiritual journey. We are committed to protecting your privacy and providing a safe, meaningful experience.