๐Ÿ’ฌ Support

Fabric Scan Application

Get Help

We're here to help! If you have any questions, issues, or feedback about Fabric Scan, please don't hesitate to reach out to us.

Contact Us

Email: support@fabricscan.app

We typically respond within 24-48 hours.

Frequently Asked Questions

How does Fabric Scan work?

Fabric Scan uses advanced AI technology to analyze fabrics through your device's camera. Simply point your camera at a fabric, and the app will identify the fabric type, provide care instructions, and offer stain removal recommendations.

Is my data secure?

Yes! Images are processed locally on your device when possible. When AI analysis is needed, images are sent to secure third-party services (Google Gemini or OpenAI) and are deleted immediately after analysis. We never store your images on our servers.

Why is the camera permission required?

The camera is essential for the app to function. We need it to capture images of fabrics for analysis. The app only accesses the camera when you actively use the scan feature.

Are the analysis results always accurate?

While our AI technology is advanced, results may vary depending on image quality, lighting, and fabric characteristics. We recommend using the app as a helpful guide, but always verify care instructions before treating valuable fabrics.

Can I use the app offline?

Some features require an internet connection for AI analysis. However, you can view your saved favorites and history offline. For best results, use the app with an active internet connection.

How do I delete my data?

All data is stored locally on your device. To delete your data, simply uninstall the app or use the app's settings to clear history and favorites. Since we don't store data on our servers, uninstalling removes all your information.

Is the app free to use?

Please check the App Store listing for current pricing information. Some features may require API usage which could have associated costs.

App Features

๐Ÿ” Fabric Analysis

Identify fabric types and materials using AI-powered image recognition.

๐Ÿงน Stain Removal

Get personalized recommendations for removing stains from different fabrics.

๐Ÿ’ฌ AI Chat

Chat with AI about fabric care, washing instructions, and more.

โญ Favorites

Save your favorite fabric analyses for quick access later.

๐Ÿ“œ History

View your past fabric analyses and recommendations.

๐Ÿ“ฑ Offline Access

Access your saved favorites and history even without internet.

Reporting Issues

If you encounter any bugs, errors, or unexpected behavior, please contact us at support@fabricscan.app with the following information:

Feedback & Suggestions

We love hearing from our users! If you have suggestions for new features, improvements, or general feedback, please email us at support@fabricscan.app. Your input helps us make Fabric Scan better for everyone.